Much of a companies lost costs related to IT is from the lack of productivity of an employee. The number one reason for this is computer or software issues and lack of knowledge.
The quickest fix for this is timely and accurate user support. We provide a complete virtual help desk with total control, even the ability to reboot into safe mode remotely. At any time we are one click away. No issue will be unresolved.
We will supplement your IT staff or provide a help desk for companies without IT staff.
As a stand alone product separate from our managed services, we offer a remote help desk. Flexible plans that work for you whether you want to purchase blocks of time, pay per user per month or get an unlimited support account all with the flexibility of a month to month contract.