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Monitor
Silver- Proactive PC, server and network monitoring, with on-demand hourly help desk and onsite services on an hourly basis.
- $24.99 / Computer
- $124.95 / Server
Remote
Gold- Proactive PC, server and network monitoring with unlimited remote help desk support.
- $64.99 / Computer
- $324.95 / Server
Complete
Platinum- All of the benefits of our Monitor and Remote plans, with both remote help desk and onsite services included.
- $129.99 /Computer
- $499.95 / Server
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Compare OUR PLANS HERE
Monitor
Silver
$24/m
- DeskTec RMM Agent
- Managed Internet Security
- Managed Anti-Virus
- Remote Monitoring 365 – 24/7
- SenTec TeamViewer
- Patch Management
- Remote Billing Rate $65.00Hr.
- Onsite Billing Rate $75.00Hr.
- Out of Scope Billing Rate $75.00
- Client Portal
Remote
Gold
$64/m
- Gold Level SLA Response
- RMM Agent
- Internet Security Management
- Remote Monitoring 365 – 24/7
- Patch Management
- Remote Assist Agent
- Client Portal
- Monthly Reporting
- LOB Support (With Vendor Support Agreement)
- Unlimited Remote 8×5 Help Desk Support
- Software Audits
- White List Black List Software
- Software Install/remove/trouble shoot
- Local and network printer installs
- Office365 User support (License Not Included)
Complete
Platinum
$129/m
- Platinum Level SLA Reponses
- RMM Agent
- Internet Security Management
- Remote Monitoring 365 24/7
- Patch Management
- Remote Assist Agent
- Client Portal
- Monthly Reporting
- Discount Service Rate
- LOB Support (With Vendor Support Agreement)
- Unlimited Remote 24 x 7 Support
- Unlimited Onsite 24 x 7 Support
- Software Audits
- Software License Management
- White List Black List Software
- Software Install/remove/trouble shoot
- Local and network printer installs
- Office365 User support (License Not Included)
- Local backup (NAS Not Included)